Payment solutions for housing providers
Working with more than 500 housing associations and ALMOs, including 75% of the top 400 UK housing providers, allpay has unrivalled experience in maximising payment collection rates and reducing arrears.
Reduce arrears and maximise income
Providing access to the widest range of payment collection solutions across cash, debit/credit card and direct debit acceptance, allpay specialises in maximising income and reducing arrears for the collection of any bill e.g. rents, council tax, fines, debts or any other bill payment.
Housing associations and local authorities are deploying allpay's wide range of payment solutions to automate the recovery of payments and reduce the risk of arrears through Univesal Credit.
Reduce the cost and administration of paying out funds
Lowering your costs and increasing accounting efficiency, allpay provides prepaid cards for paying out funds, offering organisations a cost-effective way to disburse decorating allowances, travel and expenses and any other type of payment.
Reduce administration and cash handling costs
Providing cashless payment systems across UK schools and care homes, allpay's cashless solution puts residents in control of their meal accounts and reduces the risk of financial abuse.
Communicate with customers
Complementing all of allpay's payment solutions, our Print and Design service caters for all of your print, design and production needs, such as rent arrears and annual increase letters, annual reports, How to Pay leaflets and newsletters.
Loyalty and rewards
Through allpay Mobile - allpay's unique pay-as-you-go mobile SIM service - you can give your tenants the opportunity to save money with cheaper calls & data and receive a 10% loyalty bonus towards their rent every time they top up.
Competitive and flexible transaction pricing
Fully in-sourced solutions – no third parties
A single point of contact for you and your customers
PCI DSS compliant card processing solutions
Fully-managed, BACs-approved direct debit bureau reduces your costs and administration
Exclusive partner status with Consortium Procurement removes the need to tender
"Before we moved to allpay we had about three or four area offices and two main points in the town where people could pay so we had only six places where people could pay. Since moving to allpay, we’ve got something like 30 or more in the Torfaen area where they can pay."
“We can set new customers up on the system straight away and it takes less than five minutes to sort out direct debit payments over the phone. What clinched it for us is the fact that with Callpay we can have payments credited within 24 hours; with some other systems it can take between five and six working days before the payments are delivered to our bank account.”
"The problem we had selling direct debits before moving to allpay was that we could only offer two dates and it had to be monthly but people wanted it on a day specific to their circumstances, for example, the day after they get their salary. We can now offer this. As a result of having that flexibility it means more people are prepared to go to direct debit. Since April 2011, the take-up on direct debits has nearly trebled."